Please follow these steps if you are not receiving recommendation request emails:
1. Please check your Spam folder.
2. If the recommendation email is not there please add applywithus-do-not-reply@universalcollegeapp.com to your whitelist and ask the candidate to resend the recommendation request. Please ask your candidate to be sure your email address is entered correctly without any typo.
3. If you do not receive it a second time, your email provider is likely blocking our notes. You can provide the candidate with a different email and have them send it there.
4. If these steps do not work, ask your candidate to cancel the request and send a new one to themselves. Then they can forward the email to you.